Operational Control Centre Careers
The Operations Control Centre, also referred to as the OCC, is the brain centre and heartbeat of any Airline Operation. It is the hub where trained staff monitor, track and plan all aspects of the daily schedule as well as future planning, training, maintenance and Rostering.
Based within the Airlines Headquarters, the OCC Operates 365 days a year, 24 Hours a day. The OCC provides real time support and decision making to ensure every flight is operated safely, efficiently and with the customers best interests in mind.
OCC Roles
OCC Manager
The Shift Manager in charge of the OCC on a daily basis, the OCCM has overall responsibility of the daily schedule, disruption management and aircraft.
Dispatchers
Critical to the OCC are the specialist dispatchers who plan the flights, monitor NOTAMS, weather and Calculated Take off Times
Crew Scheduling & Travel
Ensuring the crews are in the right place at the right time, Crew scheduling take care of all things crewing including positioning flights, duty calculations and disruption management of the flight and cabin crew. They monitor duty times and fatigue to ensure our pilots operate safe and legally
OCC journey to onboarding
Application
The application process starts with the application form on the Universal Air careers website. You will be required to enter your personal details and answer some questions to show your motivation for joining Universal Air
Interview
Online teams interview for international applications, and in person for local people, with members of the recruitment team.
Job Offer
Once you have successfully completed the interview process. A formal offer will be sent, subject to acceptance, we will then send you a contract.
Pre-Employment Checks
Pre-employment checks require a five-year employment and Police conduct checks
Welcome on board
You will start your journey with 2-4 weeks of formal training depending on your position.
